10-days warranty for manufacturing or material defects.
Refer below list for cases that do not cover under warranty.
-
Normal product wear and tear
-
Unauthorised alternation, modifications or repair on the products and/or if the products are tampered with in any manner whatsoever.
-
Dust or insects trapped inside the product
-
Maintenance or replacement of consumable parts (e.g. handles)
-
Damaged from improper cleaning, care and maintenance (e.g. scratches, discolouration or stains on the inside or outside)
-
Damaged from overheating, prolonged exposure to the heat when empty
-
Damaged caused by accidents (e.g fire, flood etc.)
-
Damaged from professional use or in the workplace
-
Damaged from mishandling of products (e.g. knocked, dropped etc.)
-
Damage from thermal shocks
-
Damage on any glass or porcelain ware in the product (e.g. lids)
-
Damage from misuse, negligence, failure to follow instructions
-
Damaged from natural causes (e.g. earthquakes, typhoons, etc.)
-
Damaged to the hob, stovetop by using our products