10-days warranty for manufacturing or material defects.
However, cases that do not cover under warranty.
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Normal product wear and tear
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Unauthorised alternation, modifications or repair on the products and/or if the products are tampered with in any manner whatsoever.
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Dust or insects trapped inside the product
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Maintenance or replacement of consumable parts (e.g. handles)
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Damaged from improper cleaning, care and maintenance (e.g. scratches, discolouration or stains on the inside or outside)
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Damaged from overheating, prolonged exposure to the heat when empty
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Damaged caused by accidents (e.g fire, flood etc.)
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Damaged from professional use or in the workplace
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Damaged from mishandling of products (e.g. knocked, dropped etc.)
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Damage from thermal shocks
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Damage on any glass or porcelain ware in the product (e.g. lids)
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Damage from misuse, negligence, failure to follow instructions
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Damaged from natural causes (e.g. earthquakes, typhoons, etc.)
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Damaged to the hob, stovetop by using our products